Refund Policy
Returns & Replacements
At Leathers by MR, every item is carefully prepared before shipping. For this reason, we do not accept returns or exchanges simply because of a change of mind or personal preference.
A return, replacement, or refund will only be considered if:
- The item arrives damaged during delivery.
- You receive the wrong product due to an error on our side.
To request assistance:
- Contact us within 48 hours of receiving your order.
- Include your order number along with clear photos showing the issue.
- Once the issue has been reviewed and confirmed, we will either send a replacement or issue a refund, depending on the situation.
Please Note
- Items that are not defective or incorrect cannot be returned or exchanged.
- We are not responsible for damage caused after the order has been delivered or from improper use.
- Products must not be intentionally altered or misused before submitting a claim.